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Privacy Policy

  1. Introduction


    2. We, M/s ROHINI TECH MEDIA PRIVATE LIMITED and its affiliates (hereinafter referred as “Company”, “Our” or “We”), are committed with utmost care to protect and respect Your privacy online and any personally identifiable information that You submit with us shall be properly protected and managed.


    For the purpose of this policy “You” or “Your” means the customer/visitor accessing the website or mobile application (collectively referred to as “Platform”).


    This Privacy Policy makes You to understand how We deal with the collection, use and disclosure of information through

    www.ahaverse.in

    www.ahaverse.in or mobile application, and any other, features that are owned or controlled by the Company ( “Service” or “Services”), as well as any information We collect offline in connection with the Service.

    This Privacy Policy together with Our Terms of Use and which is accessible at

    www.ahaverse.in

    governs Our collection, processing and use of Your Personal Information.

    By using or accessing our Services or otherwise through purchase of Our products, You acknowledge that You accept this Privacy Policy, and You hereby consent that We can collect, use and share (if required) Your information as described in this Privacy Policy.



  2. Your Choice is important for Us

    3. We may collect Your Personal Information if You use Our Platform and open an account to use the Platform or perform any transactions on the Platform. This is defined as collection for the purpose of provision of Service(s) to You in accordance with Our Terms of Use. However, if You choose not to provide requested Personal Information You will not be able to use Services of the Company.



  3. Types of Personal Information collected by Company

    4. When You use the Platform, We may require or otherwise collect information that identifies You as a specific individual and can be used to contact or identify You (“Personal Information”). The following types of Personal Information are collected in the following ways:


    1. name, e-mail address, password, country, city, and contact number, when You sign up on the Platform.

    2. We may collect your photographic identification.

    3. Your hardware IP address, OS (Operating System) information, geographic details.

    4. Your approximate location from Your IP address.

    5. Your activity during Your Platform usage, such as buildings or sets You visited, Your interactions with celebrities, avatars created etc.,

    6. We may require and collect Your Government issued identity card to allow You to participate in the events conducted by us on the Platform.

    7. Your banking details including account numbers and payment card details.

    8. when You visit the Platform, we use cookies to automatically collect, store and use technical information about Your device and interaction with our Platform.

    9. To the extent permitted by law, We may record and monitor Your communications with us to ensure compliance with our legal and regulatory obligations and our internal policies. This may include the recording of telephonic conversations.

    10. If You choose to sign in with Your social media account to access the Platform, or otherwise connect Your social media account with the Services of the Platform, it is deemed that You give consent to collect, store, and use, the information that You make available to us through the social media interface in accordance with this Privacy Policy. Please see Your social media provider's privacy policy and help center for more information about how they share information when You choose to connect Your social media account.


  4. How Is Your Personal Information Collected

    5. We use different methods to collect personal data from and about You including through:


    1. Direct interactions: You may give us Your identity documents, Contact. This includes Your Personal Data when You:

      • sign up for Opening Account.

      • execute orders on Our Platform.

      • subscribe to our e-mail alerts.

      • when you contact us through social media.

      • give us some feedback.


    2. Automated technologies or interactions: As you interact with our Platform, We may automatically collect technical data about Your equipment, browsing actions and patterns, together with social media data about You. We collect this personal data by using cookies, server logs. We may also receive technical data and usage data about You, if You visit other websites employing our cookies.

    3. Third parties or publicly available sources: We may receive Your Personal Information from various third parties and public sources as set out below. Technical Data from the following parties:

      • search information providers such as Google.

      • Identity and contact data from publicly available sources such as LinkedIn, Facebook, and other social networking sites.


  5. How Company may use Your Personal Information:

    1. We use Your Personal Information for the purposes indicated at the time You provide us with such information, and/or otherwise for the purposes set out in this Privacy Policy and/or as otherwise permitted by law.

    2. We may use Your information in the following ways:
      1. i. To analyse the trends as to how the Platform is being used by You;

      2. ii. To make improvements and fixing the glitches in the Platform;

      3. iii. To customize and personalize Your experience of the Platform.

      4. iv. To provide You with the technical notices, updates, confirmations, security alerts, if any and to provide support to You, to tell You about other products and services that might interest You, or to respond to Your feedback.

      5. v. To share with the third parties who need to access it in order to provide You the Services. These third parties only access and use Your information as necessary to perform their functions.

    3. We may disclose Your information with our business partners, collaborators and other third parties solely for the provision of Services. The agreements with these business partners, collaborators and other third parties limit the kinds of information they can use or process and ensure they use reasonable efforts to keep Your Personal Information secure.

    4. In the event if We are involved in a merger, acquisition, sale, bankruptcy, insolvency, reorganization, receivership, assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, or other change of control, there may be a disclosure of Your information to another entity related to such event.

  6. How do We protect Your Personal Information

    7. We take all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of Your Personal Information. Your account is protected by a password You set, and You’re responsible for keeping it safe. We use security safeguards appropriate to the sensitivity of the information to ensure that Your Personal Information is stored and maintained in a secure environment. Company exercises managerial and technical safeguards designed to protect against the loss or unauthorized use or disclosure of Personal Information belonging to You. These safeguards include encryption, malware protection, logical and physical access controls, and detection of social engineering attacks etc., The Company monitors and reviews security safeguards and takes corrective action whenever it discovers deviations from its Privacy Policy.



  7. Personal Information of Children’s

    8. It is Our priority to protect children’s Personal Information while using the Platform. We encourage parents and guardians to observe, participate in, and/or monitor and guide their activity on the Platform. We do not knowingly collect any Personal Information from children under the age of 18 years. If You have reasons to believe that Your child provided Personal Information on Our Platform, We strongly recommend You to contact us immediately.



  8. We follow our Limitations on disclosure of Your Personal Information
    1. i. We do not use Your Personal Information for any other purposes, unless we have Your specific consent to do so.

    2. ii. The Company does not rent, sell, or share Personal Information about any of its customers with any individual or any non-affiliated companies except to provide the Services as agreed or intended to be generally provided through the Platform or any other Service You've specifically requested.

    3. iii. The Company may share Your Personal Information with any third party for storage purpose on servers in secure cloud with multiple levels of security which may be located outside the EU.

    4. iv. The Company reserves the right to disclose Your Personal Information when required to do so by law or regulation, or under any legal obligation or order under law or in response to a request from a law enforcement or governmental agency or judicial, quasi-judicial or any other statutory or constitutional authority or to establish or exercise Our legal rights or defend against legal claims.

    5. v. The Company reserves its rights to respond to court orders, or legal process, or to establish or exercise its legal rights or defend against legal claims.

    6. vi. The Company believes it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.

    7. vii. If the Company sells all or part of its business or makes a sale or transfer of its assets or is otherwise involved in a merger or transfer of all or a material part of its business, the Company may transfer Your information to the party or parties involved in the transaction as part of that transaction.

    8. viii. The Company does not allow any unauthorized persons or organizations to use any information that the Company may collect from You through the Platform. However, the Company is not responsible for any information collected or shared or used by any other third party website due to Your browser settings.

    9. ix. Our Platform do not knowingly collect or process any sensitive personal data.

  9. Usage of Cookies and Other Tracking Technologies

    1. i. When You visit the Platform, We may use cookies and similar technologies like pixels, web beacons, and local storage to collect information about how You use the Platform and provide features to You.

    2. ii. You may set most browsers to notify You if You receive a cookie, or You may choose to block cookies with Your browser, but please note that if You choose to erase or block Your cookies, You will need to re-enter Your original user ID and password to gain access to certain parts of the Platform.

    3. iii. Information such as internet domain and hosts may be stored by tracking technologies; internet protocol (IP) addresses; browser and operating system kinds; clickstream patterns; dates and times Our site has been visited. Our usage of cookies and other tracking technologies enable us to enhance Our Platform and Your overall experience with the Platform. We may also analyze information that does not include Personal Information for trends and statistics.

    4. iv. Log file information: Log file information is automatically reported by Your browser each time You make a request to access or visit to the Platform. When You use Our Service, Our servers automatically record certain log file information, including Your web request, Internet Protocol (“IP&rquo;) address, browser type, referring / exit pages and URLs, number of clicks and how You interact with links on the Service, domain names, landing pages, pages viewed, and other such information. We may also collect similar information from emails sent to Our users which then help us track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service.


  10. Access

    11. Upon Your request, the Company will let You know if it holds any of Your Personal Information. Company enables customers and Platform visitors with the ability to access and correct Personal Information that it has collected. If You have any concerns or suspect unauthorized activities associated with Your account, please contact us at (*). We will respond to Your request within a reasonable timeframe, and in any event within 30 (thirty) days from the date of receipt of Your request. Company acknowledges that You have the right to access, update, revoke permission to process, or request the deletion of Your Personal Information. Any such query can be directed to Company’s Data Protection Officer at (*). If requested to remove data under either scenario, We will respond within a reasonable timeframe.



  11. Links to other sites

    12. There may be links from Our Platform to other sites and resources provided by third parties. This Privacy Policy applies only to Our Platform. Accessing those third-party sites or sources requires You to leave Our Platform.

    We do not control those third party sites or any of the content contained therein and You agree that We are in no way responsible or liable for any of those third party sites, including, without limitation, their content, policies, failures, promotions, products, services or actions and/or any damages, losses, failures or problems caused by, related to or arising from those sites. We encourage You to review all policies, rules, terms and regulations, including the privacy policies, of each site that You visit.



  12. Retention of Personal Information

    13. Company will keep Your Personal Information for as long as it remains necessary or as required by law, which may extend beyond the termination of its relationship with You. You acknowledge and agree that if You request that Your name be removed from Our databases, it may not be possible to completely delete all Your Personal Information due to legal constraints.



  13. Changes to this Privacy Policy

    14. Company may make changes to this Privacy Policy from time to time for any reason. Use of information that We collect is subject to the Privacy Policy in effect at the time such information is used. If We make any material changes or changes in the way We use information, We will notify customers via e-mail or by posting an announcement on the Platform prior to the change becoming effective. Platform users are bound by any changes to the Privacy Policy after such changes have been posted. In the event that Company is involved in a merger, acquisition or asset sale, it shall continue to ensure the confidentiality of any Personal Information and give affected users notice before Personal Information is transferred or becomes subject to a different privacy policy. Account holders will be notified via e-mail and/or a prominent notice on Our Platform of any change in ownership or uses of Your information, as well as any choices You may have regarding Your information.



  14. Data Protection Officer/ Grievance Officer

    15. In case You have any complaints and/or grievances in relation to the processing of Your Personal Information You can send Your complaints via e-mail to Our grievance officer:


Grievance Officer :

CEO

Name :

Pallav Bajjuri

Email :

pallav@ipverse.in